Head of Support Services

The Head of Support Services will be based in Maputo. The role involves supporting the development of project support departments, managing finance, accounting, human resources, and logistics, while strengthening the skills of the existing team. He/She will be the main point of contact for the headquarters team in France (a financial controller, the HR manager, the logistics manager, and the CFO) from a technical and functional perspective. You will be responsible for developing the structure of administrative, financial, HR, and logistics services, as well as the associated tools, in order to ensure compliance with donor regulations in the use of funds entrusted to the organization.

Position within the Organization

Under the hierarchical supervision of the Country Representative and with functional reporting to headquarters, you will be responsible for the support team in Mozambique. You will work in collaboration with technical focal points at Nitidæ’s headquarters, as well as with the Country Representative and the program teams, with currently 40 staffs in Mozambique and a prevision of growth up to 50 staffs in 2026 and close to 60 in 2027.

The support team in Mozambique currently consists of three people based in Maputo and four staff members located at project sites in Zambezia (Gilé and Gurué) and Nampula.

Responsabilities

Financial, budgetary, and accounting oversight

1. Implement, supervise, and update management procedures and tools

2. Financial management

3. Accounting management

Human resources management

Logistics and general services management

1. Supply chain

2. Support logistics and asset management

3. Security

4. Coordination

Candidate profile

Motivation: Strong commitment to the objectives and projects of Nitidæ

Education: Minimum Master’s degree (Bac+5) in Finance, Accounting, or Management. Additional knowledge or experience in Procurement and Human Resources is highly desirable.

Experience: At least 3–5 years of professional experience in a Head of Support Services or similar role within an international NGO with institutional funding

Languages: PORTUGUESE AND ENGLISH OBLIGATORY; proficiency in French would be an asset

Required skills: The candidate must have solid experience in administrative and financial management of field missions, as well as in the logistics aspects of an international NGO, with a strong command of related tools and requirements. Knowledge of the NGO sector and international public development aid is essential

Donor knowledge: Familiarity with donor regulations and requirements (AFD, EFI, Enabel, and the European Union)

Desired qualities: Honesty and integrity, rigor, strong interpersonal skills, autonomy, adaptability, teaching ability, ability to work in an intercultural environment, capacity to work remotely, and to propose methods and procedures that support continuous improvement of working practices