The CPA is accountable for a range of administrative and programme support functions pertaining to coordination and execution of field operations.
The incumbent works collaboratively with Country Operations Analysts, Regional Team in the field and the Regional Programme Liaison Team in the HQ to ensure consistency, cohesion and synergy in administrative and programme-related matters.
Key results/major activities may include:
- Programme/Project Support (COSOPs, design, implementation, completion)
- Resource Management and Office Support
- Managerial Functions
Key Performance Indicators
The key results have an indirect impact on the overall team efficiency in country office support and success in implementation of regional programme operations. Accurate data entry and presentation of information enhances IFAD's position as a strong development partner. The information provided facilitates project/programme support activities and programme decision-making.
The CPA works closely with the country teams, such as the Country Director based in the MCOs, Country Programme Analyst and Country Operations Analyst and other administrative staff in the ICO(s).
- Building relationships and partnerships - Builds and maintains effective working relationships
- Communicating and negotiating - Communicates effectively; creates understanding between self and others
- Demonstrating leadership - Personal leadership and attitude to change
- Focusing on clients - Focuses on clients
- Learning, sharing knowledge and innovating - Continuously seeks to learn, shares knowledge & innovates
- Managing time, resources and information - Manages own time, information and resources effectively
- Problem-solving and decision-making - Demonstrates sound problem-solving and decision-making ability
- Strategic thinking and organizational development - Personal influence
- Team working - Contributes effectively to the team
- High School certificate
- At least four (4) years of progressively responsible administrative and programme-support experience in a UN agency, development institution, government service and/or other relevant organization.
- Position-specific experience: Qualifying work experience in country programme support, support to operations, loan/grant administration, and resources and planning. Experience with international financial institutions, development cooperation agencies, etc., would be an asset. Must be a national of, or hold a valid working permit for, the country of assignment.
- English (4 - Excellent)
- Desirable: French, Spanish, or Arabic
- Position-specific requirement: One of the local official languages of the duty station (4 – Excellent)
- Logistics management: Know-how in logistics support specific to position, such as Travel Management (including travel arrangements, visa administration, etc.), Event organization (e.g. organization of conferences, (virtual) meetings, retreats, trainings), etc.
- Procedure adherence: Ability to strictly adhere to established, formal guidelines, including in new situations
- Procurement: Know-how in the application of the procurement policies, rules and regulations applicable to IFAD HQ and/or Country Programmes/Projects, including for complex individual cases
- Record management: Know-how in record keeping (e.g. proper handling of records and systems to preserve institutional memory, including correspondence logs, office filing and reference systems, etc.)
- Time management: Adherence to deadlines under time constraints and pressure (e.g. to deliver governing body documents on time); ability to coordinate and manage complex workflows and in-house and external teams
- Basic ICT & digital fluency: Expertise relevant to the specific role (e.g. in-depth, computer information systems, including micro-computer operating systems software, hardware and applications software and other office technology equipment), end-user computing configuration management
- Initiative and good judgment: High sense of proactive initiative-taking and good judgement (including on security matters)
- Interpersonal skills: Ability to deal patiently and tactfully with others (e.g. visitors, clients, callers, etc.), including senior individuals (e.g. high-level meeting participants)
- Listening: Effective and active listening to others; understanding and acting upon indirect statements
- Problem solving: Strong systemic and structured thinking, ability to identify and dissect problems into components and formulate a comprehensive set of creative viable and sustainable solutions and strategies
- Verbal communication: Clear, succinct and convincing verbal communication; highly professional, balanced and diplomatic language
- Written communication: Clear, succinct and convincing written communication in the language needed for specific role; highly professional, balanced and diplomatic language (e.g. for drafting of position papers, briefings, etc.)
- Client orientation: Strong critical thinking combined with communication skills to liaise between the business and technologies to understand business problems and needs, document requirements and identify solutions
IFAD staff members are international civil servants subject to the authority of the President of IFAD. In accordance with IFAD's Human Resources Policy, the President can decide to assign them to any of the activities of the Fund. All International Professional staff members are required to be geographically mobile and positions in the professional category are subject to changes in location at any time in line with strategic priorities and reform initiatives in IFAD.
IFAD is an Equal Opportunity Employer and does not discriminate on the basis of ethnic, social or political background, colour, nationality, religion, age, gender, disability, marital status, family size or sexual orientation.
Please be aware of fraudulent job offers. IFAD does not charge any fees at any stage of the recruitment process. Official communication from IFAD will always come from e-mails ending in @ifad.org.
Applicants for National positions at General Service level must be legally authorized to live and work in the country of recruitment at the time of application. Any job offer is subject to evidence from the candidate to have obtained and be able to maintain the legal status to live and work in the country of recruitment.